Category Archives: eMarketing

What Is The Best Way To Create Online Forms?

Background:::
We host 3 business websites and are in the process of building an intranet for SOP’s. The website’s server (Wintows IIS 2003) is off-premise and resides at the owner home. The Intranet is at the office location.

I have several web based forms (currently .asp) on our websites and plan on developing a test that will be used on our intranet that will consist of multiple choice and essay questions for department specific procedures for new and existing employees.

Problem::
My strength is in design. Coding gives me a migraine! I have several correspondence & appointment forms on our web site. Each time the mail service is moved, the web forms cease working. I have went from CGI | Cold Fusion | PHP & ASP. I have Adobe Acrobat Designer 8 and would love to implement an Adobe Acrobat web form, but haven’t been able to master the code. although have been told it can be done. I haven’t found much help from Adobe.com or Lynda.com on how to execute these forms for the web. Flash Forms are a piece of cake. . . . on a Linux-based operating system {:-(. . . . but that is not an option here. I have stayed away from VB because I use a MAC and “Access” is not available for MAC users. So see, I’m in a spin cycle!

What I need:::
Is a solution to all my forms needs! There are various program packages available and I am asking for recommendations, pro’s, cons, etc. Please, I am not interested in any fly-by-night sortware or a sales pitch. I need a proven fix-all solution that won’t blow-up the next time someone here isn’t happy with a various service and decides to pull the plug without warning.

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Jay’s Answer: The basic choices you have are ASP or PHP forms.

Here’s a tutorial on using ASP forms (using Dreamweaver)

Or, a tutorial using PHP

Use a form generator (for basic forms): By tele-pro.co.uk or Free Form Maker

Or using PHP

You don’t have to be a technical wizard to do this, it’s pretty straight-forward. It sounds like the problem you’re having isn’t with the forms, but with the data that’s sent when the submit button is pushed. No matter what software solution you use for forms, you still have to solve that technical headache. One way to solve this is to put your forms completely off your site, and use something like Survey Monkey to create a (survey) form, and compile the information. It all depends upon what you’re needs are.

How Can I Market To Loan Officers Easier?

I run a membership site that provides marketing tools for loan officers. I recently began performing live demo’s using GoToMeeting.

The demonstrations have been a big hit for me, in that the conversion ratio is nearly 40% (Quite substantial in this industry) and prospects love the idea of seeing a demo before joining.

However, the drawback is that the demo’s are quite time consuming, and hosting demo’s to more than 1 person at a time seems to drastically reduce the effectiveness, as prospects don’t ask many questions, and are a bit withdrawn knowing others are on the line.

So here’s my question:

Could you offer some advice regarding a potential compromise. In this case, an automated demo? Perhaps a flash movie, or a PowerPoint video showing screen shots, with screen capture of a walk-through of the site?

I feel that there are 2 things to consider here:

1 – An automated demo would allow me to capture emails as they “register” to see the demo. This is a plus. Next, it would allow me to distribute the demo on a much more extensive scale, and I of course, could dub some great audio walk throughs to accompany the video.

2 – Here is the “but.” I feel that this method of delivery of the demo would water down its effectiveness. Without the personal attention and live feedback I can provide, I feel the conversion ratio would be diminished, and there is not quite the same level of urgency. There’s something to be said for 1 on 1 salesmanship.

There you have it. My current decision to be made. I realize web metrics come into play, but I don’t have a whole lot of captured data to go off of, as this site was not a major focus of mine for the last 6 – 8 months.

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Jay’s Answer: Consider your positioning. For example, what is the lifetime value of a new client? $1000? $100,000? The more valuable they are to your organization, the more effort you should expend to woo them.

Likewise, does your company tout it’s great personalized service? If so, then a 1:1 demo shows that from the get-go.

You might have people who are interested in your services answer a few questions, and direct them to a prerecorded small demo that focuses on their needs (if you can group your prospects into various categories). Then, schedule a follow up, either via demo or a simple phone call to discuss their specific needs after seeing the video.

How Should I Price Ads On My Website?

We are a small website that is progressed to just over 1 million hits per month and we would like to start to place ads on our website. Please advise what we should be charging per ad.

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Jay’s Answer: Congratulations on the milestone. There’s no simple formula, however. The better targeted your unique visitors are, the more value they are to the advertisers. If you also have captured their contact information, they’re worth even more (since you can push ads to them).

Ad pricing is influenced by a number of other factors: size, placement, PPC or per impression, how much you want that advertiser on your site (does it enhance/detract/neutral to your credibility), and the reaction of your visitors to the ad.

How Can I Market My Spare Parts Business?

As a small (<$ 1M) crawler, loader, truck’s diesel engine spare parts company now we want to sell our stocks to international market. Our parts are genuine but they are for out of date models (about 20 or 30 years old) and company newer made an international sales. We have basic website and very small budget to marketing. My questions are:

1. Do I need an open eBay website or may i continue to classic sales with phone, fax, mail or email?
2. How can i reach my potential customers? Who they could be? In which countries I must target my marketing energy?
3. Which marketing tool that I could use within (monthly <$500 with 2 workers) budget?

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Jay’s Answer: Given your budget, a website would be a good investment. But first, are people looking (i.e., doing searches) for spare parts online? You can do this research yourself or hire an SEO person to find out. Your website should target these keywords.

Are there website directories for spare parts distributors? If so, get listed there.

You don’t need an eBay store if you have a website, nor do you (yet) need to target a country.

What you do want to do is determine the cost and rules for shipping your parts internationally. How long will it take? What are customs regulations? How will you handle returns?

How Can I Make My Website Popular?

I am developing a web portal. It’s name is www.amikhabo.com. It is a restaurant and food related portal. This site name “amikhabo”, it is a Bengali word. It means is “I will eat”. Still the site is under construction.

My vision is – my site amikhabo.com is a fully restaurant and food related portal in Bangladesh. If anybody visits this site then he will get complete restaurant and food related any information of Bangladesh.
So I need some new idea so that I can popular my site.

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Jay’s Answer: What is your business goal for the site – to get traffic and sell advertising? Or to sell for placement of the food-related information on your site?

Consider uploading the information about the restaurants (etc.) you’re doing for free (initially) – contact restaurants to get copies of their menus, and upload them to your site. Make sure you add necessary keywords and address information, tie-ing in to an online map (Yahoo or Google, for example). Also – allow people to comment on the restaurants, rate them, take pictures of them, etc. Make it a social site (like http://www.yelp.com/)

Once you get sufficient traffic, you’ll be eligible to add for-pay ads.

How To Get Advertisers And Sponsors For Website?

My site is now #2 and sometimes #1 in Google. (www.toddlertoddler.com) So things are good. Right now I have been mainly using Google ads for income on the site. I just recently added a directory and hope to make money with that. But I want to take it to the next level and get big company paid advertisers/sponsors on the site.

My current newsletter list has 1100 subscribers and I get about 300 new subscribers each month. I’ll probably bring in over 20,000 visitors to the site this month. So I believe that visitors like the site.

So what steps do I need to take to get “big business” ads and sponsors? Does it just involve emailing a bunch of contacts at these places? Do I need an ad management program? What do these big companies want to see in order for them to want to advertise on my site? Any help? or direction?

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Jay’s Answer: I’d first suggest creating placeholders for the ads. That will inform everyone that you’re be accepting ads, and getting people used to the placement of them on your site.

Sponsors care about your verified unique traffic, time on site, bounce rate, average sale, demographics, etc. But you’re not selling anything, nor (according to your privacy notice) will you share their email or other signup info, all you can provide are traffic stats.

The easiest way is to sign up with a banner advertising network. Here’s a list of some networks.
http://www.webreference.com/promotion/banners/networks.html

What Is A Good Training Course For Interactive Marketing?

I’ve done a lot of online research looking for a good training course, that I can take online, for interactive marketing. I want to become expert in:

  • Email marketing and e-newsletters
  • CRM segmentation and data collection
  • Web design and usability
  • How to make the most of RSS
  • SEM and SEO
  • Online surveys and incentives for customers to participate

This seems to be a hard course to find. Someone could make a lot of money if they’d create this type of course! Any experience or advice would be greatly appreciated.

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Jay’s Answer: There are categories such as: aware, knowledgeable, and expert.

Expertise is the rarest of qualities. It’s more than courses. It’s applying what you’ve learned to see what works and doesn’t (for you) over time. It’s being willing to continually learn new things, and research new ideas on your own to develop insight.

Knowledge is sitting down and studying. It’s taking courses to find the tools others have used to solve problems. It’s simple exercises to give you the feel for things.

Awareness is talking about the various problems/solutions, but not with much granularity. You’ll be able to understand the buzzwords and may have some ideas for how to solve problems.

All of the areas you’re asking about are currently "fluid" – there are few techniques that everyone agree are best for all applications. People are trying everything out to see what "sticks". And, as users get more sophisticated, the tools they need likewise change.

Need Help Starting My eNewsletter For An Executive Search Firm

I am running an executive search firm majoring into middle & senior level recruitments. I am keen on starting an e- newsletter for my TG ie the HR managers & HR directors of various companies. I would appreciate if you can spare some time in helping me out with the following:

1) Name of the e-newsletters ——– something catchy and relevant
2) What should form the contents??
3) Sample / template if any

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Jay’s Answer:

  • e-newsletters you send to people on your list, and it arrives in their email inbox.
  • blogs you publish from your desktop, and people find it by searching online and/or subscribing (via RSS) to your "blog feed".

Blogging software is free, and if you already have a website, you could integrate it into your site. Alternatively, you can simply get started (free) using the software on a blogging site (wordpress, for example) – in only 5 min, but the domain name of the blog would be different from your website’s (and is less ideal).

Blogging is easy, once you get the blog setup. Same process as writing a newsletter. In fact, you can do both. Create your blog entry, and then email a link to it for everyone in your email list with a teaser.

The key questions: name, content, etc. are based on who you’re trying to attract, what problem you solve, and how you’re unique. Given the market you’re in, you need to create a professional product to make sure your brand speaks trust & quality.

How Can I Grow My Web Design Company?

I’m working as a web designer for a wireless company. Since October last year, I started taking freelance jobs by bidding projects on one website only.

I am averaging one client a week. To be honest I feel overwhelmed by the number of clients I’m getting. For some reason my proposals are above average. Probably because my strength is copywriting, not really web designing.

I am still working full-time and can barely finish one project per week. I’m talking about websites that require programming or full-blown flash. They are very time consuming since I can only work 25-30 hrs a week, mostly at nights.

I have tried to give projects to an overseas company (India) but the profit was too little sometimes I have to take a loss.

Is it time for me to really concentrate on this full-time? I have a budget of $500 – $600 a week for marketing.

How do you suggest I should spend the money? Basically getting my business in front of more targeted clients. My targets are small-business owners, offline and online. More than half of my clients are successful business owners.

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Jay’s Answer: My first suggestion is to solve your overwhelm problem. If you can’t handle 1 client/week, then you can’t scale up. I don’t know what you’re charging for your website production, but if you can’t hire someone to implement your specification for less than you get paid, then you’re charging too little for your work.

Do you want to work ON your business or IN your business? If you want to do the hands-on website programming, then you’re going to be limited by the number of hours in the week. You can only charge so much for your time.

Hiring others to do the website development makes good sense, especially if your strength is copywriting. Your role would be attracting new clients, writing the proposals, and then passing the development work to another, and reviewing the result. To hire others, you’ll want to find people you trust to do the type of work you want. You might find them locally, or on www.rentacoder.com, www.guru.com, or www.elance.com. You’ll want to develop a long-term relationship with quality people.

As for your marketing dollars, what type of small business do you want to create websites for? Where are they located? Can you show a ROI for your work? Have you asked for referrals from your satisfied clients? Word-of-mouth is one of the best forms of marketing,

How Can I Market My "How To Start Your Maid Service" Guide?

We currently own a non franchised Maid Service and trying to create a how to manual. How to market, price and keep customers as well as having a web site for exclusive content and know how we’ve learned. I understand it’s a relatively easy business to start and operate. However, we are finding that a lot of information in many of the how to "start" a cleaning business are very general. We are in a vacation area and a lot of our business is servicing rental homes, condos, etc. We believe we have a niche if we could tell other aspiring and existing cleaning companies how to market and go after these clients. How do I do market research to see if it’s a viable idea.

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Jay’s Answer: To find out if people are looking for this information see how many people are searching for:

  • cleaning business
  • commercial cleaning business
  • house cleaning business
  • carpet cleaning business
  • start a cleaning business
  • starting a cleaning business
  • how to start a cleaning business
  • office cleaning business
  • window cleaning business
  • cleaning service
  • cleaning services
  • house cleaning service
  • home cleaning business
  • house cleaning services

You’ll find that there’s mid-low search interest, and high advertising competition.

Before you spend any money on advertising the solution, make sure you can prove ROI on your business (using these tips) and also that the information is transferable (others have followed the tips and they worked for them as well). Then, you have the "case studies" to sell the system – whether it be a book, video, seminar, franchise, etc.