Category Archives: Starting Out

How Can I Launch My New eMarketing Consultancy?

I’m 21 years old and I live in El Salvador. In my country e-marketing strategies are just starting to emerge. Because I’m actually getting my e-marketing certification, I want to brand my self as an e-marketing consultant before some one comes ahead.

I need help in the following matters:

1. The penetration strategy (which tools can I use and what strategy can I follow)
2. The name for my e-marketing consultant firm. I have one name in mind It’s Oh-brighty, and the slogan I’ve been thinking of is: brighty minds, brighty solutions.

I would like to have some feedback about the name and the strategy… It will be very appreciated.

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Jay’s Answer: The name should appeal to your prospective clients.

  • So, the first question: WHO are they? Business size? Location? Niche/Industry?
  • Next: WHAT do you do? Websites? Email blasts? PPC campaigns? Online surveys?
  • Finally: WHO are you current competition and HOW are you different/better than they are?

These basic marketing strategy questions will help you to start to focus your business correctly.

As for your possible name “Oh-brighty” – If your name doesn’t clearly identify what you do, then your tagline will have to educate them. Your tagline doesn’t help (and echoes the ambiguous name “brighty”).

You might name yourself simply as “eMarketing Consultants” – it makes what you do more obvious. Or “Web 2.0 Marketing”.

What Do People Hear In Your Marketing?

Photo of ear
Photo by Sudarshan Vijayaraghavan

At a business mixer when someone asks you, “What do you do?”, tell them and then immediately ask them a question. “What did you hear?” And listen to their response.

We spend a lot of time creating our elevator speeches, memory hooks, taglines, headlines, and copy but we don’t spend enough time finding out if what we say is what’s being heard.

Start by asking interested strangers to tell you how they perceive your marketing message. Begin by asking them to repeat the message verbatim. Can they? If not, what words to they remember?

If you message includes either “technobabble” or vague “business-speak” it’s highly likely it sounds impressive when you say it, but no one outside your company will have a clue why specifically they should hire you.

Speaking simply might sound unsophisticated, but your message will be heard and understood short-term.

If you’re fanatical about ensuring your message is retained, re-contact people you meet and ask them, “What does my company do?”. You are trying to measure if your message stuck. If it didn’t, you have a second problem: your message isn’t remarkable enough to be kept in your prospect’s mental filing cabinet.

Crafting a message that is both clearly understood and memorable is an skill you need to develop in your business. Otherwise, you are wasting your time and money trying to attract new clients.

Advice on Presentation Style For My Ad Agency?

I run an ad agency which collaborate with universities in implementing advertisements into their year book. Basically I run the whole print production, getting advertisers to advertise in the year book, basically everything.

I already have 1 University which has collaborated with my company in this concept of inserting advertisements into year book which in return with the fees received from the advertisements placed in the year book we’ll be able to subsidize the cost of the year book and then some. So it’ll be a win-win for Universities in cutting cost as they doesn’t need to pay anything for the year book and to advertisers which will be able to reach their targeted teens demographic.

My previous success of getting co-operation from University in accepting this concept was largely due to I have a cousin who works in the university’s student council department therefore I was able to run it easily. Now that I’ll like to expand this concept further to other universities (without any insider’s help) I’ll need a really solid presentation during the face to face meeting with other universities management.

I have compiled a list of information, introduction of our company, how does this concept benefits the university, how it’s going to be done, what my company will be handling and what minimal effort is required from the university for the presentation. However I have rather limited experience in presentations which I really hope to get advice on, particularly on the procedures/steps in presentation.

Such as:

1) Meeting the management, make any small talks prior to the presentations? (Would it be a good idea and if yes what sort of small talks should I get into when meeting the university’s management student council)

2) After small talk, do I introduce my company directly via verbal or is it recommended that I do a print ups as well so they can read as I speak

3) Is it recommended that I print up the information (introduction, benefits, what we provide etc, what we won’t do such as credit card ads is strictly not allowed etc) and hand it to them and then go through point by point with them verbally?

What is the common procedure/steps needs to be taken and consider in order to ensure a good presentation. I want to go in the presentation more of in a position of a partner/friendly rather than proposing a business idea (corporate)

What should I do to win the hearts of the university management and establish a friendly business/partner relations with them.

I’m hoping to write up a contract which will be mutually beneficial to both parties such as university management will get the final say on whether the ads gets put up or not, and more importantly can I state/request this collaboration to be at least 2 years minimum and not just a 1 time thing.

Lastly since I’m running the company alone and doing basically everything, I’m not sure meeting the university management as well as advertisers with the title of C.E.O or President of the company is a good idea. Due to several reason, I’m quite young, my lack of experience my convey any unprofessionalism etc. I hope to be advised on a suitable title for my job scope when meeting university management as well as advertisers. Something high ranking but if I screw up a little it doesn’t affect the impression towards the company heavily. Maybe Business development director? Project executive? etc.? My brief job scope will be meeting universities in getting approval of this concept and meeting advertisers in presenting our concept and convincing them to advertise with us in the year book.

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Jay’s Answer: A great presentation is short, and focused on your prospect, showing specifically how you can help them. Keep to your time limit, leaving lots of time for Q&A.

Hand out paper after you talk, otherwise they’ll be looking at the paper and not at you. If you can help it, don’t use Powerpoint – tell a compelling story about using your services. Your handout can go over the actual numbers. You want them to want to know more about you.

Don’t read to them what’s written. That’s a waste of everyone’s time. You can refer to it, but don’t use it as your script.

You’re not at a meeting to make small talk. Before the meeting, do your homework about the university. Perhaps start the meeting by relating a recent university event to your business – it’ll show that you’ve done your homework.

Your goal for the meeting is to get them interested to find out more and for them to be open to a formal proposal.

How Can I Start My Own Marketing Company?

I’ve recently started a small business marketing company.My focus is to help small businesses in local markets reach more people and improve their brand. I’m located in Columbus,OH. I’ve put together a website (www.mentlowinc.com). I guess I’m at a point as to how I should present the company. I want to know what services should be offered compared to doing this for a large company. Mainly where should I start, I’m not very experienced so I’m aware that may not help. But I feel if I get one client right now I’ll learn under fire! How did you get it started?

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Jay’s Answer:

Let’s start with your website.

The first thing (viewing it on a Mac/Firefox) was that the clock in the upper left is underneath your logo.

Your tagline (“Where small businesses come to grow”) isn’t quite right: small businesses don’t necessarily want to grow – they may want more clients, more income, more reliable income, etc.
The first paragraph begins awkwardly (“What we at Mentlow Inc. want to do is provide marketing and promotion as well as business development”). Your prospective clients don’t care about what you want to provide – they only care about what problem of theirs you solve. Also, “want to” means that you’re not yet doing the work.

As a fellow marketer, you know that they key to finding clients is to focus on a specific niche and get to know it well. The services you should offer are those that your niche needs (and can’t get anywhere else). So, what’s your niche? Small business? Small local business? Small local business in a specific industry? The narrower you get, the more value you can potentially offer: people want to hire specialists that know their needs intimately (and can address them effectively).

Since you don’t have experience, get it. Volunteer with not-for-profits to get some experience (and help them out). Next, have a reason for people to connect with you – regularly publish a newsletter that’s full of useful information (either write it yourself, or republish other’s articles with permission).

Improve your website from a Yahoo standard template to something a little bit more professional (it’s just like dressing nicely for a party – you want to dress to impress). Get rid of the counter. Put your contact information prominently on your site: in your banner and/or footer.

That’s what I did to get it started. I also had to learn patience – not everyone will need your services the first time you meet them. The key is to be the name they think of when they need your services (or someone needs a referral).

How Can I Brand Artwork For Clothing?

A friend of mine invented a printing process that 3 dimensionally replicates art. You can see and feel the brushstrokes, stippling, etc.

I would like to rep this process in the clothing world, eventually branching out into home and office goods. BUT… Shoes and handbags primarily. I see these as readily accepted by influential women who choose to be associated with “the best of”. The artists are internationally known. I anticipate Europe and Asia to be strong markets.

Competitors are Icon and hand painters. Icon’s printing process has improved, but can not touch the quality of this process, as Icon can only print typical single dimension. Hand painted clothing quickly cracks and peels. Our process has been tested in and endured very well this blistery Wisconsin winter weather.

The thing that excites me the most about the idea of placing museum quality replicas on clothing is that it takes art out of the museums and onto the streets… where the everyday person gets to enjoy, participate in art.

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Jay’s Answer: Why not also work with local rising artists (as well as artists in vacation “destinations”) to get their artwork on other materials. This will allow you co-market with these artists instead of trying to do it all.

How Should I Start HVAC Marketing Department?

I’ve been hired by a HVAC (heating, ventilation, air conditioning) firm to start and establish a marketing department. Before my joining this company is working through its sales team who were doing good sales but the sales are primilary due to personal contacts of salesman or the discounts they offer to the customer. The CEO of this company wants to change the sales oriented approach into a marketing approach which he says is a much broader concept. plz help me out in starting a marketing department and moving this sales driven company into a marketing driven company. kindly list down main steps which in your view are required to do so.

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Jay’s Answer: I’d start by interviewing your top sales people, and finding out what approaches has worked for them. They no doubt understand the competition, what the prospect is looking for, etc.

I’d next study your competitors (SWOT analysis) to find out how your company stacks up.

Your marketing strategy would start by targeting under-served prospects with something unique. Perhaps it’s an energy audit/guarantee. Or a free mold check. Or an annual maintenance program.

The full plan would include how to reach your prospects, measuring plan effectiveness, etc.

How Can I Get More Students For My Tutoring School?

I started my own business called StudySmart Academy, I teach students how to study as their individual brains prefer according to the Assessment they would have taken. It is for any age starting from 10 years up.My main market is 14-18 years of age. Schools are seeming impossible to get into as there are so many people constantly approaching them with something. How else do I reach these ages if schools wont let me in? Most methods of marketing&advertising isn’t targeting my market. In my town people dont want to help as they wan all the students to themselves even though I am the only person doing what I do-so no affiliations yet. Ive tried newspaper, flyers, banners, competitions. Thing is that when I reach parents they purchase the program & the students grades improve, so my problem is definitely reaching my Target Market when schools arnt letting me in. I feel I have done all possible but need some opinions.

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Jay’s Answer: Word of Mouth is the key. If your program works, then you want to have parents recommend your services to other parents.

Sponsor a child’s sports team, getting your logo on their jerseys.

Finally, you’re key benefit isn’t making learning fun — it’s getting students better scores. That’s why parents would enroll in your program.

How Can I Market Pro-Athlete Quality Workouts Online?

I’m creating new service with a noted industry expert that exists entirely online. The expert is a coach to professional athletes, and has coached numerous noted NFL, NHL, MLB, athletes among others. We are making his workouts available online for a monthly subscription, along with video representation of drills, technique etc. and a forum for members to ask questions.

This guy has a prestigious, elite, almost elusive air around him. People know his workouts are special, and if they are lucky, they get to use them. All the people that come to him are top level athletes or coaches. Currently, he doesn’t charge anything to these athletes for these workouts; it’s really like an elusive club where it’s free to join if you are accepted, but it’s hard to be accepted. That is going to change.

We are going to make these workouts available to a larger audience, from professionals to high schools, and start charging for them. However I don’t want to lose that prestigious quality that they already have. There’s a lot of “Steve’s Super Speed System” out on the internet right now, and I need to safely distance myself from them.

I don’t want the people who have climbed 10,000 ft to meditate with a Zen master to open the paper the next morning and see “Krazy Karl’s Zen Den,” if you get my drift. But on the other hand, most of these high school kids aren’t going to know this coach by name, so I need to sell to them.

My questions are:
1. Nobody with this track record has ever offered a service like this before, so people are going to assume this product is something else. (Steve’s Super Speed System for example). With a brand new product, how do I accurately convey what I’m selling without interfering with people’s preconceptions?

2. How do I keep a prestigious air around the product while making it available to everyone? (I know everyone says focus your market, but for this we really need to hit both markets)

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Jay’s Answer: Make the bar higher to join than simply paying money. Make prospects write an essay telling you why they want/need this workout, how they plan to make use of it, and how will they notice it works. If they don’t write a compelling essay – return their initial deposit.

Adding an essay will self-limit to only people who are serious enough to want it – and pay for it. It will also be a rich source of what people are looking for, so you can better target them with material.

The website should have an sample of what they’d be getting, so people who don’t know the expert, or trust the testimonials can see for themselves.

What Is a Good Name For A Flower & Event-Planning Business?

i am making now two companies small business one for Flowers (setup & decoration) and the other for event planning(Advertising and Entertainment) from conferences and wedding parties corporate events, etc…so could you help me as i need creative name to be big names in future and easy as i am located in Egypt, Cairo

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Jay’s Answer: Since you’re a small business, pick a name that’s related to what service/product you offer. If you pick something unrelated, you’ll have to spend a lot of time educating people what you do (using a tagline or advertising).

For flowers:

  • Beautiful Settings
  • Stunning Flower Arrangements
  • Flower Power
  • Natural Beauty
  • Fleur (in French)
  • Fiore (in Italian)
  • Flor (in Spanish)

Event Planning:

  • Memorable Events
  • Stress-Free Events
  • Beautiful Parties
  • Modern Events
  • Event-ualities
  • Partito (party in Italian)
  • Partie (party in French)

What Is a Good Name For A Flower & Event-Planning Business?

i am making now two companies small business one for Flowers (setup & decoration) and the other for event planning(Advertising and Entertainment) from conferences and wedding parties corporate events, etc…so could you help me as i need creative name to be big names in future and easy as i am located in Egypt, Cairo

###

Jay’s Answer: Since you’re a small business, pick a name that’s related to what service/product you offer. If you pick something unrelated, you’ll have to spend a lot of time educating people what you do (using a tagline or advertising).

For flowers:

  • Beautiful Settings
  • Stunning Flower Arrangements
  • Flower Power
  • Natural Beauty
  • Fleur (in French)
  • Fiore (in Italian)
  • Flor (in Spanish)

Event Planning:

  • Memorable Events
  • Stress-Free Events
  • Beautiful Parties
  • Modern Events
  • Event-ualities
  • Partito (party in Italian)
  • Partie (party in French)